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Desktop Support Engineer - NIPPON RESOURCES PTE. LTD.

Desktop Support Engineer - NIPPON RESOURCES PTE. LTD.

NIPPON RESOURCES PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
1 day ago
Job description

Roles & Responsibilities

Job Description & Requirements

  • Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.
  • OEM - vendors for hardware replacement ( DELL / HP )
  • Shop floor specific software basic trouble shooting.
  • Manage vendor site visit for Hardware issues.
  • Hardware provision for customer end users
  • Help users with email activation, first time login in laptops and configure profile.
  • OS Installation / Software installation for Desktop / Laptops
  • Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
  • Also handle VIP End Users.
  • Asset Management
  • L1 Network and Server troubleshooting skills

Tell employers what skills you have

Outlook

Asset Management

Troubleshooting

Microsoft Office

Windows 10

Hardware

Laptops

VIP

Windows 7

Computer Hardware

CCTV

Service Desk

Operating Systems

Windows

Software Installation

Technical Support

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Desktop Support Engineer • D01 Cecil, Marina, People’s Park, Raffles Place, SG

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