Customer Service Executive (6 months contract) #NKC

Roles & Responsibilities

• Handle service hotline, email enquiries, and service counter during office hours for clients and financial advisors.
• Respond to account opening, general account, and transaction-related enquiries promptly and accurately.
• Provide excellent customer service with the goal of achieving first-call resolution.
• Follow up with clients / advisors on account opening applications, transfer requests, and third-party payments.
• Verify client details, update forms, and assist with account password resets.
• Perform ad-hoc administrative and follow-up tasks as assigned.
• Attend to walk-in customers at the service centre.
• Collaborate closely with various departments and other customer service team members.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No : R25136207)

Recruit Express Pte Ltd (EA : 99C4599)

We regret only shortlisted candidates will be contacted

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Customer Experience

Interpersonal Skills

Inventory

Administration

SAP

Adaptability

Freight

Communication Skills

Customer Satisfaction

Team Player

Customer Service

Shipping

Customer Service Experience