Key
Responsibilities :
Oversee daily store operations to ensure efficiency and
compliance with company policies.
Lead,
motivate, and train retail staff to deliver excellent customer
service.
Manage staff scheduling, performance,
and development.
Monitor sales performance and
implement strategies to achieve sales targets.
Ensure proper inventory management, stock control, and
timely replenishment.
Handle vendor relations,
including sourcing, pricing, and negotiating terms.
Maintain store cleanliness, safety, and compliance with
regulatory requirements.
Analyze operational
reports and recommend improvements for productivity and cost
control.
Handle customer feedback and resolve
issues effectively.
Support business growth
initiatives, promotions, and marketing
activities.
Operation Manager • Singapore