Business Analyst - Healthcare - HITACHI SOLUTIONS ASIA PACIFIC PTE. LTD.

Roles & Responsibilities

JOB OBJECTIVES

The Business Analyst - Healthcare will serve as both an implementation specialist and functional consultant, contributing expertise to the planning and successful deployment of clinical or hospital management solutions. The analyst will collaborate with a variety of stakeholders—including clinicians, administrators, and technical teams—to translate healthcare business needs into effective technical solutions, while also supporting ongoing optimization and user adoption.

JOB RESPONSIBILITIES

• Maintain a working knowledge of clinical or hospital management solutions, supporting modules such as Patient Administration, Electronic Medical Records (EMR), Scheduling, and Billing.
• Manage application configurations, customization, and workflows to meet business requirements within healthcare operations.
• Work closely with clinical and administrative stakeholders to elicit, analyse, and document business requirements for new features, process changes, and system enhancements.
• Translate business requirements into detailed user stories and acceptance criteria for the implementation team utilizing Agile practices.
• Bridge communication between business users and technology teams to ensure successful translation of requirements into delivered functionalities.
• Develop, execute, and validate test plans and scripts for functional and regression testing according to requirements and user stories.
• Support regular end-user training sessions and develop reference materials to enhance adoption and best practices.
• Proactively document business processes, solution designs, and lessons learned for future reference and continuous improvement.
• Experience with Microsoft Dynamics CRM or Power Platform is an added advantage and will be highly regarded.

JOB QUALIFICATIONS

Tell employers what skills you have

Microsoft Office

Regression Testing

Healthcare

User Stories

Visio

Agile

Translation

Nursing

Business Process

Business Analyst

Medical Records

Bridge

Business Requirements