Roles & Responsibilities
Job Description
Reporting to the AVP, APAC Strategic Engagements (Large Deal Pursuits), the mission of the Strategic Customer Engagements (Elevate) Director, Asia is to drive ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions across our Asia business . The leader will act as an in-region deal expert, responsible for driving end-to-end deal strategy, developing creative commercial structures, and leading complex negotiations for our most strategic deals.
The Strategic Customer Engagements (Elevate) Director, Asia will help define and follow a consistent programmatic approach to help the regional sales organizations and cross-functional deal execution teams to close large, complex, and strategic deals. The role will utilize collaborative account planning, out-quarter pipeline development, opportunity review cadences, deal coaching and choreography, and thought leadership, to maximize market opportunity and accelerate the sales cycle to close larger deals successfully.
The Strategic Customer Engagements (Elevate) Director, Asia will be expert in the contractual aspects of ServiceNow’s business, and able to articulate value and structure long-term, complex, multi-product agreements to enable presentation of the right deal to the customer.
The role also contributes to continuous improvement efforts for the Strategic Engagements team and participates in ServiceNow’s overall transformation effort to establish the best Enterprise salesforce in the industry.
Priorities & Responsibilities
$5M+ NNACV opportunities, tracking deal progression, and escalating risks / needs to senior leaders as needed
Represent ServiceNow in senior customer facing roles as sponsor, strategist and negotiator
Qualifications
Continuous improvement and growth mindset
Tell employers what skills you have
Digital Transformation
Account Planning
Coaching
Mentoring
Analytical Skills
Artificial Intelligence
Selling
Thought Leadership
Direct Sales
Customer Facing Roles
IP
SaaS
Revenue Growth
Articulate
ServiceNow
Choreography
Strategic Engagement • D01 Cecil, Marina, People’s Park, Raffles Place, SG