HR Operations Executive - D03 Queenstown, Tiong Bahru, SG

Roles & Responsibilities

We are an established F&B group with a vibrant portfolio of brands across Singapore. As our HR Operations Executive , you will work closely with Operations Team to foster a positive, compliant and performance driven work culture.

This hands-on role requires you to work closely with ground teams within your assigned business unit(s), foster strong relationships across employees and management and manage outlet-level recruitment processes in partnership with the Recruitment Lead.

Key Responsibilities

• Be the first point of contact for employees on HR policies, employment terms, compensation and benefits queries.
• Conduct regular outlet visits to build rapport, monitor staff morale and identify concerns early.
• Support employee relations, including managing grievances, conducting investigations and preparing disciplinary documentation.
• Partner with the Operations Team to drive employee engagement, support workforce planning and ensure HR practices comply with MOM regulations and internal company policies.
• Maintain up-to-date employee records and personal files (P-files), including tracking of contract renewals and work pass expiry.
• Prepare and generate HR reports on key metrics such as productivity, headcount, turnover, and absenteeism.
• Oversee airport pass applications and renewals.
• Ensure HR compliance with MOM regulations and internal company policies.
• Responsible for end-to-end payroll processing for full-timer and part-timer including reconciliation of attendance and leaves, wage calculations, deductions, CPF submission, tax clearance for work pass holders, updating HRMS records, government paid leave claims, etc.
• Prepare HR reports and data analytics to support decision-making.
• Assist in annual performance appraisals and contribute to HR projects and process improvements.
• Support other tasks as assigned.

Key Skills & Qualifications

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Interpersonal Skills

Workforce Planning

Business Partnering

Hospitality Industry

Administration

Employee Engagement

PowerPoint

Compliance

Digital Marketing

HR Policies

Communication Skills

Human Resources

Employee Relations

Turnover