Roles & Responsibilities
1. Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
2. Input export job reference.
3. Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
4. Keep Sales Personnel about their bookings.
5. Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
6. After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
7. Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
8. Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
9. Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
10. Verify vendor’s invoice and close files.
11. Other ad-hoc duties as assigned by the supervisor
Qualifications
Diploma / Degree in Maritime Studies / Logistics of shipping discipline with 1 to 2 years experience
Please submit resumes to john@oaktree.com.sg with the following details in MS Word format :
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Financial Management
Interpersonal Skills
Ships
Supervisory Skills
Vessel Operations
Data Entry
MS Word
Good Communication Skills
Freight
Communication Skills
Customer Satisfaction
Statistics
Team Player
Microsoft Word
Customer Service
Disposition
Shipping
Customer Service Experience
Shipping Shipping • D06 Beach Road, High Street, SG