Job Description : -
Provide effective leadership to the
food and beverage team to ensure targets are met
Respond to customer complaints. Ensure positive customer
service in all areas, taking any and all appropriate actions to
turn dissatisfied customers into return customers
Meet and greet customers and organise table
reservations
Advise customers on menu and
beverage choice
Upsell desserts to
customers
Maintain high standards of quality
control, hygiene, and health and safety
Ensure
the strict compliance by all service and kitchen staff to company's
standard operating procedures
Any other
appropriate duties and responsibilities as
assigned
Requirement
: -
Have good product
knowledge on food items
Knowledge of
cost / inventory management would be an added advantage
Excellent interpersonal & communication
skills
Candidate must be a strong leader &
team player
Demonstrate commercial capability
to deliver profit, control costs and build customer
loyalty
Exceptional communication skills and
the leadership capability to create a winning
team
Management Trainee • Singapore