MANAGEMENT TRAINEE

Roles & Responsibilities

Management Trainee (Foodcourt) typically oversees the daily operations of a food court, ensuring that it runs efficiently and smoothly.

The management trainee is responsible for managing the daily operations of a food court, ensuring a high standard of service, hygiene, and customer satisfaction. The role involves coordinating with food vendors / partners, maintaining operational efficiency, and adhering to health and safety regulations.

Key Responsibilities :

1. Daily Operations Management :

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Ensure a high level of customer satisfaction by maintaining service quality.

2. Partners / Vendor Coordination :

3. Hygiene and Safety :

4. Inventory and Supplies :

5. Staff Management :

6. Compliance and Reporting :

Qualifications :

Work Environment :

Tell employers what skills you have

Leadership

Microsoft Excel

Customer Experience

Housekeeping

Inventory

Operations Management

Administration

Hospitality Management

Procurement

Compliance

Audits

Communication Skills

Customer Satisfaction

Customer Service

Staff Management

Cost Control