RESTAURANT CAPTAIN

The captain also takes initial beverage and food orders,

delivering cocktails, beer and other beverages to the guests at the

table. In the absence of a sommelier or wine steward, your job is

to recommend particular pairings for specific food items and then

decant bottles and serve the wine. This requires a complete

knowledge of all of the items on the menu and any special items in

order to help guests make their choices for the

meal..

JOB REQUIRMENTS

Always

greet and welcome guests promptly in a warm and friendly

manner.

Always thank and give fond farewell to

guests conveying anticipation for their next

visit.

Assist guest with table

reservation.

Assist guest while

seating.

Ensure guest are serviced within

specified time.

Has a good knowledge of menu and

presentation standards.

Speak with guests and

staff using clear and professional language, and answer phone calls

using appropriate telephone

etiquette.

Restaurant Captain Duties and

Responsibilities :

• Always greet and welcome

guests promptly in a warm and friendly manner.

Always thank and give fond farewell to guests conveying

anticipation for their next visit.

guests with table reservations.

while seating.

within the specified time.

knowledge of menu and presentation standards.

Speak with guests and staff using clear and professional language,

and answer phone calls using appropriate telephone

etiquette.

regarding the menu and assist with menu

selections.

guest need and react promptly and tactfully.

Always applies service techniques correctly at all times, and

serves Food & Beverage items with

enthusiasm.

to guests.

event and service standards.

transactions / orders in Point of Sales systems at the time of

order.

any menu questions, the length of wait, and product

availability.

requirements, allergies, dietary needs, and special requests to the

kitchen.

satisfaction with each food course and

beverage.

collecting, and returning food and beverage items to the proper

area.

china, glass, etc. throughout the shift.

Reviews order dockets ensuring accurate and timely preparations for

order requirements accordingly.