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Business Analyst (AEM) - D12 Balestier, Serangoon, Toa Payoh, SG
FPT ASIA PACIFIC PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG6 days ago
Job descriptionMinimum of 3 years of experience as a Business Analyst, System Analyst, Product Manager, or Project Manager. Proven experience with Scrum framework and Mobile App development to conduct and guide team on Sprint Ceremonies. Familiarity with Adobe Experience Manager (AEM), DynamoDB, Postman API Testing, Adobe Analytics (AA). Familiarity with tools such as JIRA, Confluence, Figma, Modelling Tools (Draw.io, Lucid Chart). Proficiency in backlog prioritization framework (MoSCoW, RICE, Cost-Benefit Balance) Proficiency in creating detailed, actionable user stories and documentation using a Test-Driven Development approach. Proficiency in workshop facilitation and interview, particularly for customer support and rewards system design. Exceptional collaboration and facilitation skills to engage multiple stakeholders from technical and business backgrounds. Ability to bridge communication gaps between Vietnamese offshore teams and clients during development and testing phases. Knowledge of customer service and loyalty, reward systems (especially in aviation industry) to drive product teams in designing innovative UI / UX. Demonstrated motivation to learn new skills and technologies. Certified Scrum Master, Certified Product Owner, or Certified Business Analysis Professional is a bonus
Roles & Responsibilities
Responsibilities
- Partner with Product Managers to refine business and technical solutions, ensuring alignment with product goals and managing the product backlog effectively.
- Collaborate with Product Owners to manage Product Backlog, Release Schedule and maintain project pipeline.
- Collaborate with cross-functional development teams and business stakeholders from diverse technical and non-technical backgrounds to deliver fully functional systems.
- Elicit and Analyze business / user requirements into feasible solution design and document in User Stories following Behavior Driven Development (BDD) principles.
- Define and measure success metrics to evaluate the effectiveness of requirement process.
- Plan and coordinate implementation activities with stakeholders, ensuring seamless transformation from stakeholder requirement to workable functions.
- Actively monitoring scope and work closely with product managers, project managers and team leads to assess changes following change control process.
- Collaborate with Development Team and Product Manager to execute User Acceptance Testing (UAT), monitoring progress and securing acceptance.
- Identify opportunities that contribute to product strategies and project pipeline.
Requirements
Preferred Skills
Tell employers what skills you have
UAT
Confluence
Scrum
User Stories
Business Analysis
Aviation Industry
DynamoDB
JIRA
User Acceptance Testing
Workshop Facilitation
Business Analyst
Bridge
Facilitation
Adobe Experience Manager
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Balestier Serangoon • D12 Balestier, Serangoon, Toa Payoh, SG
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