Regional Program Management Executive - D02 Anson, Tanjong Pagar, SG

Roles & Responsibilities

Job Description

• Monitor compliance to national and international quality standards and related regulations.
• Participate in quality related activities such as audit, qualification program, claims etc.
• Any other ad-hoc duties as assigned by the Management / Manager from time to time.
• Act as a representative for operations to Internal and External Stakeholders
• Manage stakeholder expectations and ensure timely completion of project deadlines.
• Create and write Standard Operations Procedures
• Create Process flowcharts.
• Conduct Internal and External Training with operational staff.
• Coordinate with IT team for enhancement systems integration
• Manage testing for IT projects.
• Support on daily operational issues.
• Maintain SOP internally at a regional level.
• Supporting Daily / Weekly / Monthly / KPI reports for customer.
• Attend to customer request on timely matter.
• Act as a Control Tower for communication between internal and external customer.
• Aligning processes with internal and external operation.
• Work with Operation Manager to make improvement for operation.
• Conduct training for internal operation if there are new requirement from customer.
• Maintain good relationship with customer.
• Support adhoc quotation if required.
• Travel overseas if required.
• Any other ad-hoc duties as assigned by the Management / Manager from time to time.

Job Requirements

Working hours :

Mon to Fri 8.30am - 6pm

Tell employers what skills you have

Management Skills

Microsoft Excel

Change Management

Interpersonal Skills

Systems Integration

MS Office

Program Management

Compliance

Project Management

Freight

Financial Modelling

Time Management

Advocate

Team Player

Audit