Account Manager

Overall Responsibility :

Strategize, plan, and execute to achieve the assigned individual

sales target. Key activities

include :

Customer Relationship

Management : ○ Develop and

maintain strong working relationships with assigned strategic and

emerging customers.

○ Maintain an in-depth

understanding of the customer's internal organization, including

key contacts such as sponsors, decision-makers, influencers, and

project managers.

Lead Generation

and Pipeline Management :

Actively generate leads and establish a robust sales

pipeline.

○ Manage sales opportunities to

achieve assigned sales targets.

○ Coordinate

closely with the Director of Sales to engage and lobby clients

effectively.

Collaboration and

Coordination : ○ Work with

Pre-Sales Support and Marketing Specialists to follow up on

high-priority opportunities.

○ Ensure timely

responses to customer requirements, proposal writing,

presentations, and submissions.

○ Drive brand

coverage and mindshare to secure contract

awards.

Cost and Pricing

Management : ○ Develop and

sales and make final pricing decisions in line with gross margin

target guidelines.

Client

Intelligence and Feedback :

○ Act

as the client representative to gather commercial intelligence for

internal analysis and decision-making.

○ Address

client feedback and complaints

promptly.

Project and Financial

Coordination : ○ Work with

with the Service and Project Delivery team to ensure timely

delivery.

○ Coordinate with the Finance team on

customer billing and ensure timely customer

payments.

Position

Requirements : Experience

and Education : minimum 8 years working experience

with respective stints in sales, in similar industry, with at least

a degree (or equivalent) in any general business

majors

Personality :

sense of ownership and responsibility, being proactive and

self-motivated, details-oriented, logical thinking and effective

planning, being a team player, also being firm and persuasive, and

being honest. Good telephony and email writing skills, as well as

good interpersonal communication and negotiation skills, including

public

speaking.

Language :

proficient in English (oral and

written)

IT

Literacy : Active Campain, Microsoft office, Google

functionalities, Clickup