Account Manager | Insurtech Company

Roles & Responsibilities

We are partnering with a renowned Insurtech company that is transforming how insurance intermediaries and employers manage employee benefits and corporate insurance. They are now seeking an Account Manager to join their expanding team. .

Job Responsibilities :

• Act as the primary point of contact for assigned clients and intermediaries.
• Build and maintain long-term, trusted relationships to drive satisfaction and retention.
• Understand client needs and align them with platform capabilities.
• Drive adoption and effective usage of platform features across client organizations.
• Monitor client health and proactively resolve issues to ensure renewal and growth.
• Conduct account reviews, share insights, and provide regular reporting.
• Identify upsell / cross-sell opportunities in partnership with the sales team.
• Provide advisory support on employee benefits and corporate insurance.
• Understand platform workflows, integrations, and data to guide client usage.
• Share client feedback with product / tech teams to enhance platform performance.
• Ensure timely and accurate handling of client queries, claims, and renewals.
• Train HR teams, intermediaries, and users on the platform.
• Support onboarding processes, including data setup and product demos.

Job Requirements :

Regret to inform you that only shortlisted candidates will be notified.

www.dadaconsultants.com

Licence Number : 18S9037

EA Registration Number : R23112003

Tell employers what skills you have

Account Management

Sales

Relationship Management Skills

Influencing

Ability To Work Independently

Customer Success

B2B Sales

Employee Benefits

SaaS

Team Player