Roles & Responsibilities
We are a leading provider of commercial kitchen equipment solutions, trusted by clients such as hospitals, hotels, and F&B establishments for our reliable products and responsive service. As our business expands, we are looking for a capable and motivated Service Manager to lead our service team.
Key Responsibilities :
- Lead and manage the service team in installation, repair, and maintenance of commercial kitchen equipment
- Oversee daily service operations including job scheduling, technical support, and inventory control
- Act as the key contact for customers regarding service issues and follow-ups
- Ensure timely resolution of service requests and maintain high service standards
- Provide coaching, technical guidance, and performance reviews for team members
- Work with the sales and project team to provide technical advice when needed
Requirements :
Minimum Diploma in Mechanical, Electrical, or related engineering fieldAt least 3–5 years of relevant experience in servicing commercial kitchen equipmentExperience in hotel, hospital and kitchen operations is an advantageFamiliar with project or contract management in the maintenance industryStrong organizational skills and self-motivationExcellent leadership and communication skillsAble to manage operations and field teams effectivelyPossess own transportWhy Join Us?
Established and stable companySupportive team cultureCareer growth opportunitiesCompetitive salary and benefitsTell employers what skills you have
Coaching
Mentoring
Leadership
Microsoft Office
Microsoft Excel
Hospitals
Service Management
Maintenance & Repair
Contract Management
Electrical
Inventory Control
Communication Skills
Customer Satisfaction
Customer Service
Scheduling
Repair & maintenance
Technical Support