Role Overview
We are
seeking an experienced Hotel Manager with a strong background in
managing large-scale hotel operations within a global or recognized
hotel chain. The successful candidate will be a proven leader who
can uphold brand standards, drive operational excellence, and
deliver an outstanding guest experience in line with international
benchmarks.
Key
Responsibilities
Oversee and manage daily hotel operations, including
front office, housekeeping, F&B, and guest
relations.
Ensure compliance with brand
standards, corporate policies, and international hospitality
regulations.
Lead, mentor, and develop a
diverse team to achieve service excellence.
Drive operational efficiency and implement best practices
across departments.
Monitor and improve guest
satisfaction scores, handling escalated feedback
effectively.
Collaborate with revenue
management and sales teams to optimize occupancy and
profitability.
Develop and manage budgets,
forecasts, and performance reports.
Build
strong relationships with stakeholders, including corporate
headquarters, vendors, and local
authorities.
Qualifications
Bachelor's degree in Hospitality Management, Business, or
related field.
10+ years of hotel management
experience, with extensive experience in a large
hotel chain .
Demonstrated
success in leading multi-department teams in high-volume
operations.
Strong knowledge of financial
management, revenue optimization, and guest service
strategies.
Excellent leadership,
communication, and problem-solving skills.
Proficiency in hotel management systems and
industry-standard software.
Manager Hotel • Singapore