Clinical Support
Specialist
Salary : $3500 - $4200
Working Days & Hours : 5
Days, flexible working hours due to travel (discuss during
interview)
Working Location : Island wide /
global travel (Latam, Asean and Europe)
Bachelor's degree in biomedical engineering, Nursing,
Life Sciences, or related field.
2 years of
clinical support in interventional cardiology, radiology, vascular
surgery, or cath lab environments or at least 1 year of medical
device case support or clinical research experience.
Familiarity with coronary or peripheral devices such as
IVL, atherectomy, PTA / PTCA, or imaging catheters.
Technically adept, with experience in console setup,
catheter prep, and procedural imaging
workflows.
Position
Summary
We are seeking
a Clinical Support Specialist to
provide expert support during coronary and peripheral Intravascular
Lithotripsy (IVL) procedures. This field-based role combines
in-procedure case support, physician and distributor training, and
clinical trial facilitation. You will play a critical part in
ensuring safe and effective use of our IVL platform, driving early
adoption in key accounts, and gathering clinical insights to inform
commercial and product
strategies.
Key
Responsibilities
Clinical
Support & Training
Provide real-time, in-person clinical support during IVL
procedures to ensure optimal use of the Sonico-CX
system.
Guide clinicians through device
preparation, imaging, and delivery, ensuring safe and effective
technique.
Deliver comprehensive training
programs to physicians, nurses, cath lab staff, and field
teams.
Provide remote clinical support via
on-call conference calls to assist distributor teams with urgent
cases.
Train and certify distributors (both
online and on-site) on product use, ensuring competency in
procedural support, troubleshooting, and education.
Stand by for urgent distributor-notified clinical cases,
with flexible availability for case calls or
travel.
Clinical Education & Therapy
Development
Deliver technical presentations and conduct workshops at
hospitals, clinical meetings, and distributor events.
Build and maintain strong relationships with
interventionalists and cath lab staff to support early adoption and
sustained usage.
Support setup and execution
of local registries or observational studies, coordinating with
sites on logistics, IRB submissions, and data
collection.
Engage with Key Opinion Leaders
(KOLs) to support protocol development, feedback, and publication
efforts.
Clinical
Research & Feedback
Collection
Present and
support clinical trial materials (e.g., study protocols, IFUs, core
lab manuals, CRFs).
Support post-market
clinical follow-up and data integrity monitoring at assigned
sites.
Serve as liaison between users and the
marketing / R&D team to collect real-world product feedback and
suggestions for improvement.
Assist in
documenting product performance, case reports, adverse events, and
user experience
insights.
Operational
& Reporting
Maintain accurate records of site visits, training
sessions, and case support via CRM or designated tools.
Manage expense reports, training logs, and clinical
documentation in a timely manner.
Support
additional strategic accounts across regions when
needed.
https : / / wa.me / 6596420989
WhatsApp :
(Han)
Email :
supreme.cc.han@gmail.com
Chaw
Chiaw Han, Reg
No : R22106723
The
Supreme HR Advisory Pte Ltd, EA No : 14c7279
Clinical Specialist • Singapore