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Retail Business Manager (Luxury / Cental) JL18 - D02 Anson, Tanjong Pagar, SG
TRUST RECRUIT PTE. LTD.D02 Anson, Tanjong Pagar, SG7 days ago
Job descriptionPartner with Sales leadership to identify growth opportunities and optimize retail performance. Set and monitor annual targets across sales, service, and team development. Collaborate with Store Managers and Customer Care to enhance client experience and service standards. Support store teams in executing action plans to meet KPIs and elevate in-store engagement. Maintain a visible presence across stores, including weekends / public holidays, to coach teams and identify improvement areas. Oversee reporting, budgeting, and forecasting, including market and competitor analysis. Ensure operational excellence through effective policy implementation and cross-functional collaboration. Contribute to marketing and CRM initiatives to grow customer loyalty and database strength. Represent the brand at key events and with high-value clients. Advise on store projects (openings, renovations, layout optimization) and back-of-house improvements. Lead with a coaching mindset, fostering development and performance. Partner with HR on recruitment and ongoing talent planning. Work closely with departments including Operations, Merchandising, Communications, CRM, and Customer Care to drive service excellence and customer engagement.
Roles & Responsibilities
Highlights
- 5 days, Mon to Fri
- Basic + Commission + VB
- Leadership Experiences
Multi-Store Oversight
This role leads the operations of different retail locations, driving commercial performance, team development, and customer experience excellence.
Key Responsibilities :
People Management :
Cross-Functional Collaboration :
HOW TO APPLY :
Interested applicants, please click on “Apply Now” or email ref44@trustrecruit.com.sg
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No : 19C9950
EA Personnel : Lim Wei Jye (Jaylyn)
EA Personnel Reg No : R24121213
Tell employers what skills you have
CRM
Coaching
Forecasting
Leadership
Operational Excellence
Customer Experience
Customer Loyalty
Team Development
Customer Engagement
Customer Care
Marketing
Merchandising
Team Leadership
Budgeting
Service Excellence
Layout
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Retail Manager • D02 Anson, Tanjong Pagar, SG
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