Retail Manager - D03 Queenstown, Tiong Bahru, SG

Roles & Responsibilities

Key Responsibilities

1. Driving Business Excellence

• Develop and execute a comprehensive retail strategy to achieve sales targets, profitability, and market share growth.
• Own the P&L for all retail stores, driving profitability through effective cost management, resource allocation, and loss prevention strategies.
• Analyze store-level sales data, market trends, and competitor activity to identify opportunities for growth and implement action plans.
• Monitor and optimize store operations to ensure efficiency, compliance, and alignment with business objectives.
• Conduct regular store visits to assess performance, provide guidance, and ensure consistency in execution.
• Drive initiatives to improve footfall, conversion rates, and average transaction values at the store level.

2. Customer Experience Management

3. Product and Range Optimization

4. People Leadership and Development

Inspire, lead, and develop high-performing store teams to foster a culture of collaboration, accountability, and innovation.

Job Requirements

Education and Experience

Key Competencies and Skills

Tell employers what skills you have

Store Operations

Influencing Skills

Customer Experience Management

Leadership

Talent Development

Operational Excellence

Financial Management

Cost Management

Administration

Merchandising

Adaptability

Accountability

Wellbeing

Customer Service

Loss Prevention

Business Excellence