Restaurant Host

Roles & Responsibilities

As a Host, you are the face of the restaurant and first point of contact for visiting guests; their first impression starts with you! The Host will be responsible for maintaining the flow of the restaurant, assist the service staff as needed, and engage with guests in a warm and hospitable manner, all the while embodying the MAMA Spirit.

Job Overview :

• You’re a stickler for great service and catch all the little details.
• You’re able to engage in natural dialogue with all guests, whether first time diners or regulars.
• Responsible for ensuring that all reservations and guest questions are answered quickly and to the MAMA standard.
• Present a clean and professional appearance at all times, representing the MAMA brand at all times.
• Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
• Greet and make all guests feel welcomed.
• You’re able to effectively work with our computer seating and reservation system.
• Responsible for the selection, training and development of key leadership personnel

within the division and its departments.

patrons.

Qualifications :

MAMA Would Love it if :

Other Duties :

Tell employers what skills you have

Recipes

Upselling

Customer Service Oriented

Telemarketing

Work Well Under Pressure

Spa

Guest Relations

Sanitation

Selling

Attentive

Pressure

Persona

Wine

Customer Oriented

Italian Cuisine

Hospitality