Restaurant Manager

Roles & Responsibilities

We’re seeking a dynamic and driven Restaurant Manager for our outlet in Sentosa. This position will help lead day-to-day operations, uphold service excellence, and inspire a high-performing team to deliver memorable dining experiences.

You’ll work closely with the culinary and service teams to execute regular dining service, private events and even events to the highest standards.

Job Description

• Responsible for the day-to-day operations and administration of the restaurant.
• To provide and ensure operating standards are according to procedures and standards established by the F&B Department.
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
• Event planning and execution, work closely with kitchen crew to ensure food order is accurate and prompt during events service to ensure consistent exceeding of established standards and guest’s expectation.
• Attention to details, encouraging a culture of high standards throughout the team. High emphasis of customer service and management.
• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery.
• Cultivate a motivated and high performing team that is clear and committed in delivering clear goals and target.
• Ensure operational profitability, suggest and recommend improvements to achieve better sales target.
• Administer for reservation list, staff roster, recruitment process, daily sales report, inventory report and other operation reports for management review.
• Supervising of employee and provide training and development plan.
• Ensuring the cleanliness of the outlet and periodic maintenance and preventive maintenance of the outlet’s equipment and assets.
• Other ad-hoc duties as required.

Job Requirements

Tell employers what skills you have

Management Skills

Preventive Maintenance

Financial Management

Administrative Work

Inventory

Business Acumen

Service Recovery

Administration

MS Office

Event Planning

Attention to Details

Cashiering

Customer Service

Service Excellence

People Management

Hospitality