Shipping Freight Officer

Respond to customer inquiries through

phone, email, and other communication channels.

Prepare and process quotations and other sales-related

documents for airfreight, seafreight, logistics, and

CBT.

Generate weekly and monthly reports as

required.

Troubleshoot and resolve issues such

as damaged cargo, billing discrepancies, and other logistics

concerns.

Coordinate with internal teams,

including outdoor sales, operations, finance, and customer service,

to ensure smooth operations.

Support the

outdoor sales team in generating new business and maintaining

strong customer

relationships.

Requirements :

• Positive, proactive, and optimistic attitude.
• Strong communication and interpersonal skills.
• Proficiency in English.

Willingness

to learn, improve, and take initiative.

Ability to work under pressure and handle overtime when

necessary.

Capable of working independently

while also being a strong team player.

Basic

knowledge of Microsoft Excel is an advantage.

Relevant experience in customer service and the freight

forwarding industry is preferred.

We

regret only shortlisted candidates will be contacted. All

applications will be handled confidentially. By submitting your

application, you agree to the collection, use, retention, and

disclosure of your personal information to prospective

employers.

Wecruit Pte Ltd

EA

License No. 20C0270