Sales & Operations Support Specialist - D22 Jurong, Jurong Island, Tuas, SG

Roles & Responsibilities

Job Description :

• Respond to inbound sales inquiries from potential customers via phone, email, or chat.
• Provide accurate product information, pricing details, and promotional offers.
• Process orders and guide customers through the sales process, ensuring a smooth transaction.
• Assist in identifying and qualifying new sales opportunities.
• Follow up with leads and close sales, maintaining a high conversion rate.
• Address and resolve customer complaints, concerns, and inquiries regarding products or services in a timely and professional manner.
• Act as the point of contact for customers, ensuring their needs are met and exceeded.
• Monitor and resolve daily operational issues
• Collaborate with other departments (such as logistics, kitchen, operation) to address operational roadblocks and ensure seamless service delivery.

Requirements :

Tell employers what skills you have

Application Performance Management

Process Automation

Interpersonal Skills

Agile Methodologies

DynamoDB

Sales Process

Access Control

Zendesk

Application Support

Change Control

Customer Service

Teamwork Skills

Pricing

Catering

Service Delivery