Frontline Customer Service Executive [Walk-in & Online Support | Retail environment | Paya Lebar] - SM09

Roles & Responsibilities

Customer Service Admin

Work Hour : Mon- Fri 9AM - 6PM ， Sat : 9AM - 1PM

Starting Salary : $2600 +Comission= $2800

Location : Paya Lebar

Job Scope

• Serve as the first point of contact for customers greeting walk in customers, answering phone calls, and responding to emails professionally and promptly.
• Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
• Maintain up to date knowledge of all products and services to provide accurate information to customers.
• Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
• Create invoices and prepare transfer orders accurately and timely.
• Maintain a clean, organized, and welcoming front desk / reception area.
• Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.
• Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.
• Maintain a positive and professional attitude to enhance the overall customer experience.

Requirement

Any admin / customer service experience can apply

WhatsApp : https : / / wa.me / 6591044149 (Shermaine)

Siah Sze Ming Reg No : R24125414

The Supreme HR Advisory Pte Ltd EA No : 14C7279

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Analytical Skills

Customer Experience

Housekeeping

Inventory

Data Entry

Inventory Management

Customer Returns

Spreadsheets

Team Player

Customer Service

Electronics

Customer Service Experience