Customer Service Executive

Location : Central Area, Near to Mrt

Working hour : Mon - Fri, 9.00am to 6.pm

AWS + VB

No experience is welcome to apply !

Key Responsibilities :

• Customer Experience Management

Act as the main point of contact for customers, providing timely updates and resolving any shipment-related issues.

Handle end-to-end freight processes including booking, documentation, and delivery coordination.

Prepare and check shipping documents to ensure accuracy and compliance with customs and company policies.

Identify and address process issues, and suggest improvements to enhance efficiency and service quality.

Assist with quotation preparation, freight rate inquiries, and support the sales team as needed.

Requirements :

Customer-focused with strong communication skills and a drive to improve

Knowledge of freight documentation, customs regulations, and industry best practices

Proficiency in MS Office Suite; experience with freight management software is a plus

HOW TO APPLY :

Interested applicants, please click on "Apply Now" or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No. : 04C4294

EA Personnel : Stella Tan Sin Yong

EA Personnel Reg. No. : R24124127