Sales Manager

Roles & Responsibilities

Responsibilities

• Meet and exceed sales targets
• Successfully create business from new and existing customer accounts
• Build rapport and establish long term relationships with customers
• Maximize sales growth in specified geographical territories, consistent with the company strategy and objectives
• Responsible for Sales Planning and Forecasting activities to support the business
• Identify leads and market potential to expand customer base, through exploration of the market
• Responsible to develop new accounts to expand existing business for the portfolio of products and technology
• Evaluate new opportunities in researching market size and potential of tie-ups with key accounts
• Accountable for existing and new business activities including and not limited to pricing, contract negotiations, tender submissions, technical support and coordination
• Drive and realization of new business plan implementation and potential key accounts
• Plan and execute sales and marketing activities to achieve annual sales target, market share and marketing goals in assigned territories
• Conduct regular sales and marketing activities
• Be the key contact point of customer for sales, services, technical support request.
• Maintain sales record
• Provide end-user-oriented introduction, organize application and training activities
• Follow-up to customers
• Coordinate customer complaints in a timely and organized manner
• Gather market information and generate sales reports
• Prepare monthly / quarterly sales performance report.
• Monitor monthly performance against set targets, and ensure timely / accurate reporting for immediate actions in case of deviations
• Work closely with internal and external stakeholders to ensure customer expectation / requirements are met
• Maintain high customer satisfaction ratings
• Any other projects to be assigned

Qualifications

Tell employers what skills you have

Product Knowledge

Interpersonal Skills

Consumables

Bioprocess

Presentation Skills

Customer Satisfaction

Communications

Life Sciences

Pricing

Technical Support