Senior Assistant Manager, Office of Digital Empowerment - D03 Queenstown, Tiong Bahru, SG

Roles & Responsibilities

The Office of Digital Empowerment is dedicated to revolutionising SingHealth's healthcare ecosystem through innovative digital technologies, enhancing patient care and operational efficiency whilst fostering innovation and collaboration.

As a Senior Assistant Manager, you will support implementation and management of SingHealth's GenAI Platform, establishing self-service capabilities for users to develop and deploy GenAI solutions whilst maintaining governance and security standards.

Your key responsibilities include :

• Manage GenAI platform operations including monitoring usage and performance, tracking metrics, maintaining configurations, and coordinating vendor updates whilst documenting platform settings and changes.
• Enable users through platform guidance, creating user documentation, supporting training programmes, assisting with prompt engineering, and maintaining knowledge bases and FAQs to resolve usage queries.
• Support departments in use case identification and implementation, assist in prompt template creation, document successful implementations, and track performance whilst sharing best practices and learnings.
• Drive innovation by researching emerging GenAI capabilities, documenting success stories, maintaining prompt engineering best practices, creating reusable templates, and supporting the GenAI community of practice.
• Coordinate with End User Support teams for access management needs and maintain relationships with internal and external agencies whilst staying current with platform updates and features.

Job Requirements :

Tell employers what skills you have

Healthcare Industry

Template Creation

Healthcare

Artificial Intelligence

Healthcare Information Technology

Information Technology

Computer Science

user training

Attention to Detail

Data Science

Training