Operations Executive

Roles & Responsibilities

Job responsibilities :

• To perform general administrative duties related to the day-to-day operations, including phone / email queries from clients
• To manage daily transport operational duties and ensure all activities are carry out within schedule
• To review schedule and routing when needed, in the most cost-efficient manner
• Take ownership and resolve any urgent or critical issues escalated by the Client or team
• Liaise with drivers and customers to ensure that the job runs smoothly.
• Handle vehicles inspections, customer's complaints and drivers problems when in need
• Work closely with Client to support investigation and service recovery process
• Incident and accident investigation and report writing when required.
• Regularly update and feedback to immediate supervisor / manager.
• Any other duties and responsibilities that may be assigned by the management from time to time
• Able to work with mechanic to resolve issue arises with regards to the fleet

Requirements :

Tell employers what skills you have

Negotiation

Report Writing

Strategic Planning

Preventive Maintenance

Incident and Accident Investigation

Secondary Education

Interpersonal Skills

Critical Thinking

Service Recovery

Routing

Vehicles

Pressure

Time Management

Team Player

Mechanical Engineering

Accident Investigation