Cafe Service Crew (FT)

Roles & Responsibilities

Our front-of-house crew represents the service and overall hospitality of the café. You should consistently provide excellent customer service and ensure comfort and satisfaction throughout the visit. The position requires someone who is a team player, service-orientated, and passionate about the industry.

Responsibilities

• Offer friendly and efficient service to customers
• Provide menu recommendations to customers when asked
• Process customer orders via Point-of-Sale (POS) system
• Ensure all items are prepared and served promptly
• Assist with setting and clearing the table for various meal period
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the shift manager
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements

Working Locations

Tell employers what skills you have

Customer Retention

Listening Skills

Able To Multitask

Strong Attention To Detail

Restaurants

Coffee

Housekeeping

Interpersonal Skills

Approachable

Attentive

Time Management

Food & Beverage

Cashiering

Customer Satisfaction

Team Player

Customer Service

Service Excellence

Food Service

Hospitality

Alcoholic Beverages