Roles & Responsibilities
Responsibilities
- Provide overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication.
- Scheduling Courses and Coordination
- Plan and improve SOP
- Plan and scheduling trainers and assignments
- Co-ordinating with Trainers and stakeholders
- Provide Training for new Trainers
- Provide Customer service ,support and guide to trainees enquiries
- Provide Simple IT support to trainees and stakeholders
- Plan and organise regular business reviews
- Assist in preparation of monthly report and update meeting with senior management
- Develop and maintain a filing system
- Provide support in project research work
- Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
- Assist in commercialisation of products and solutions
- Provide support in the marketing and promotions of the Business Innovation Centre
- Provide after course and during course support.
- Able to follow up with claims and collection of fee.
- Able to travel to branches to branches
- Able to ensure a smooth day to day operations process
- Simple Book-Keeping
Requirements
Minimum GCE A Level / Diploma in any disciplineGood communication skills and with an excellent command of English.Proficient in Microsoft OfficeProactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skillsAble to work independently and as well as a team playerAble to lead the team and have good initiativePrior operations and office administration experience preferredPrior to WSQ claim and operation experience preferredAble to work independently and as well as a team playerAble to lead the team and have good initiativeTell employers what skills you have
Negotiation
Management Skills
Leadership
Microsoft Office
Interpersonal Skills
Operations Management
Administration
Office Administration
Good Communication Skills
Presentation Skills
Organizational Effectiveness
Team Player
Customer Service
Business Innovation
Scheduling
Able To Work Independently