overall performance of outlets.
lead and set directions as well as provide guidelines to the
operation team according to company SOPs and operational
workflows.
authorities / agencies such as SFA and SCDF during outlet inspection
and follow-up actions.
sales settlement.
financial and operational performance of the
Outlet.
service standards and quality of products.
Check manpower for each shift, paying particular attention to slow
periods and peak periods.
attendance, absence, PH, annual leave, etc.
Ensure that the brand values and standards are delivered, and
profitability achieved.
guest services and ensuring absolute customer satisfaction.
Outlet Manager • Singapore