F&B Accounts Manager - Islandwide, SG

Roles & Responsibilities

Key Responsibilities for F&B Accounts Manager

• Relationship Management : Establish and nurture long-term relationships with clients, ensuring their ongoing satisfaction and loyalty.
• Client Advocacy : Serve as the primary point of contact, understanding client needs and advocating for them internally to ensure their concerns are addressed effectively.
• Contract & Negotiations : Oversee and participate in contract discussions and negotiations, ensuring mutual benefit for the client and the company.
• Internal Collaboration : Work with internal teams, such as sales, marketing, and customer support, to meet client expectations and deliver solutions.
• Performance Monitoring : Track account status and performance, providing regular progress reports to clients and upper management.
• Identifying Growth Opportunities : Proactively look for opportunities to upsell or cross-sell additional products and services to existing accounts.
• Problem Solving : Act as a critical problem-solver, dealing with client issues and finding common ground to maintain positive relationships.

Required Skills

Tell employers what skills you have

Negotiation

CRM

Account Management

Budgets

Accounts Payable

Microsoft Excel

Customer Support

Interpersonal Skills

Selling

Payroll

Marketing

Strategy

Accounting

Bookkeeping

Communication Skills

Presentation Skills

Team Player

Key Account Management

Business Development