Assistant Key Account Manager

Roles & Responsibilities

Duties and Responsibilities :

• Support the management and retention of a portfolio of key 3PL customer accounts
• Build and maintain strong relationships with assigned customers as the main point of contact, ensuring satisfaction and effective coordination with internal teams
• Gather and analyze market, customer, and competitor insights to support business planning and identify new opportunities
• Work closely with internal stakeholders to ensure activities align with company goals and service standards
• Assist in preparing responses for customer inquiries, RFI, RFQ, and tender submissions
• Support the development of pricing proposals in coordination with relevant teams
• Monitor service performance and ensure activities comply with agreed Service Level Agreements
• Negotiate commercial terms that are both competitive and in line with company expectations
• Coordinate with internal departments to resolve issues and ensure smooth logistics operations
• Perform other duties as assigned by the superior from time to time

Requirements :

Tell employers what skills you have

Warehousing

3PL

Regulatory Affairs

Medicine

Supply Chain

Logistics Management

Service Level

MS Office

Thought Leadership

Account Servicing

Business Planning

Tender Submissions

ASP

Presentation Skills

Pricing