Airfreight Operations Assistant Manager (Up to $4500 / 5 days / Redhill) - JOB EXPRESS SERVICES PTE. LTD.

Roles & Responsibilities

Job Title : Airfreight Operations Assistant Manager (ID3517)

Location : Redhill

Working Hours : Mon-Fri 9am to 5 : 30pm

Salary : $4000 - $4500

Job Responsibilities :

• Supervise daily air import and export activities to ensure timely processing and delivery of shipments.
• Review shipping documents such as MAWB, HAWB, permits, and customs declarations to ensure accuracy and compliance.
• Verify costing and billing to ensure correctness and timely invoicing.
• Monitor team workloads, operational timelines, and resource allocation.
• Liaise with airlines / co-loaders, freight forwarders, customs brokers, and ground handling agents to ensure smooth cargo movement.
• Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
• Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
• Lead, train, and support a small team of air operations executives to meet performance and service standards.
• Act as the first point of escalation for operational issues and client concerns.
• Support recruitment, onboarding, and continuous development of operational staff.
• Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, Singapore Customs, etc.).
• Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
• Participate in audits and internal control checks.
• Identify areas for improvement and implement process enhancements for operational efficiency.
• Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.

Requirements :

Tell employers what skills you have

Ability to Multitask

Sales

Leadership

Microsoft Office

Interpersonal Skills

Invoicing

Security Training

Marketing

Compliance

Attention to Detail

Freight

Audits

Team Lead

Supply Chain Management

Shipping

Cost Control