Retail Shop Supervisor - Islandwide, SG

Roles & Responsibilities

Job Description

We are seeking an energetic Retail Sales Supervisor who appreciates challenges and working in a fast-paced, engaging retail environment. Join our team and start a rewarding career if you have the experience and attitude.

Responsibilities :

• Supervise and motivate sales staff to achieve store sales targets and KPIs.
• Provide guidance, coaching, and on-the-job training to new and existing team members.
• Ensure high standards of customer service are maintained at all times.
• Oversee visual merchandising, product replenishment, and stock organization.
• Handle customer complaints or concerns in a professional manner.
• Assist with daily cash handling, opening / closing procedures, and reporting.
• Support recruitment and onboarding of part-time staff as needed.
• Ensure compliance with company policies, procedures, and safety standards.
• Maintain cleanliness and orderliness of the retail space.
• Take charge during the absence of the store manager.

Requirements :

At least 1 year of working experience in a related field

Possess good customer service.

Good communication skills

Sale-driven and highly motivated

Able to work on weekends / public holidays, and rotating shifts

Proficiency in Mandarin will be an advantage. (To be able to relay information to Mandarin-speaking customers on fashion and clothing-related matters.)

We prefer those who will stay for a longer period and grow with us.

Other Details :

Attractive Basic + Commission (from $2500 to $4000)

Annual increment, 13th-month bonus, variable bonus

6 to 8 off days per month

Handphone Allowance ($40)

Birthday Gift ($50)

Yearly medical and dental allowance

High sales commission and monthly shop target incentive

Company sales incentive

Staff discount

Exposure to a training program with our specialized onboarding team.

Career growth opportunities.

Training and work apparel provided

Convenient location (outlets are near MRT Station)

Job Type : Full-time

Salary : $2,500.00 - $4,000.00 per month

Benefits :

Employee discount

Flexible schedule

Health insurance

Parental leave

Schedule :

Holidays

Weekend availability

Supplemental pay types :

13th-month salary

Commission pay

Performance bonus

Tips

Yearly bonus

Tell employers what skills you have

Product Knowledge

Aftersales

Visual Merchandising

Housekeeping

Inventory

Retail Sales

Selling

Merchandising

Good Communication Skills

Cashiering

Team Player

Customer Service

Disposition

Health Insurance

Pricing

Apparel