Sales Support Executive - GBS (SINGAPORE) PTE. LTD.

Roles & Responsibilities

Seeking a Sales Support Executive who will be reporting to Supply Chain Management team. Prefer to have knowledge of engineering or technical products to interpret drawings.

(Sales Operation | Procurement | Order Fulfillment)

The Sales Support Executive plays a key role in supporting end-to-end supply chain operations across Inside Sales, Procurement, and Order Fulfilment functions. This role ensures the efficient flow of goods, information and communication between internal teams and external stakeholders to meet customer expectations, strengthen supplier relationships, and ensure timely and accurate delivery performance.

1. Sales Operation (50%)

Main contact for customers, handling sales inquiries, quotations, and order-related matters—especially for harvest business and small to mid-sized accounts.

Key Responsibilities :

• Respond to customer inquiries and provide accurate product and order details.
• Prepare quotations and process sales orders with a focus on small to mid-sized accounts.
• Maintain long-term customer relationships and identify upsell or repeat business opportunities.
• Liaise with internal teams (Production, QA, Logistics) to align on delivery timelines and order feasibility.
• Maintain ongoing relationships with existing customers.
• Identify and act on opportunities for repeat business and upselling.

2. Procurement (25%)

Handles sourcing, purchasing, and negotiation of goods and services, focusing on cost efficiency, supplier management, and timely, quality delivery.

Key Responsibilities :

3. Order Fulfilment Executive (25%)

Manages end-to-end order processing and delivery coordination while supporting fulfilment-related project tracking and cost monitoring.

Key Responsibilities :

Key Skills and Competencies :

Tell employers what skills you have

Negotiation

AVL

Verbal Communication

Aftersales

Inventory

Customer Relationships

Purchasing

Invoicing

Administration

Reliability

Procurement

Attention to Detail

Customer Satisfaction

Customer Focus

Team Player

Customer Service

Pricing

Sourcing