Restaurant Operations Manager

Full job

description

Oversee and manage the

daily operations of stores to ensure smooth

running.

Implement Standard Operating Procedures (SOP) and

other operational protocols.

To lead, motivate and manage

the team to achieve the desired business

results.

Supervise, guide and train all

personnel to maintain customer satisfaction.

Establish and

align monthly targets for sales turnover, food and labor costs, and

operating expenses. Monitor closely to ensure these targets are

achieved.

Thoroughly

monitor, control, and report all Profit and Loss (P&L) line

items.

Assist in managing the stock and setup

for the restaurant in line with the brand standards.

Understand the restaurant menu and provide recommendation

to guests as required.

Interact with guests,

take orders and provide quality service

Ensure

the workplace is clean and well maintained at all times.

• Ensure compliance with SFA regulations.

Handle operations customer service feedback and

recovery.

Develop new operating strategies to

improve operational efficiency and maximise the operations

productivity.

Additional

Requirement :

1. Minimum 3 year of relevant

experience

2. Strong in communication skills and

presentation

3. Experience in analyzing profitability and

costing

4. Possesses basic food hygiene

certification

5. Barista / Bartender trained is a strong

plus

Job Types : Full-time, Permanent