Operations Manager(Food Services)

Roles & Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify Customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Tell employers what skills you have

Negotiation

Leadership

Able To Multitask

Classroom

Business Continuity

Recruiting

FMCG

Purchasing

Channel

Team Lead

Presentation Skills

Customer Satisfaction

Team Player

Customer Service

Service Excellence

Food Service