Food Services Operations Manager - D09 Cairnhill, Orchard, River Valley, SG

Roles & Responsibilities

About Us

We are an authentic Fujian cuisine restaurant brand looking for a hands-on Operations Manager to lead our team and ensure smooth daily operations.

Key Responsibilities

• Oversee daily restaurant operations, including kitchen, service, cost control, and supplier management.
• Implement SOPs and ensure compliance with food safety and regulatory standards (SFA, NEA).
• Lead, train, and motivate staff to deliver excellent customer service.
• Manage staff scheduling, control labour costs, and improve efficiency.
• Analyse sales and operations data to drive revenue and profitability.
• Handle customer feedback and resolve issues promptly.

Requirements

Tell employers what skills you have

Leadership

Able To Multitask

Classroom

Food Safety

FMCG

Purchasing

Channel

Compliance

Team Lead

Presentation Skills

Customer Satisfaction

Customer Service

Scheduling

Service Excellence

Cost Control

Food Service