Assistant Director of F&B

Assists in leading the property's food and beverage / culinary

operation, including Restaurants / Bars, Room Service, and

Banquets / Catering, where applicable. Position oversees the

development and implementation of departmental strategies and

ensures implementation of the brand service strategy and brand

initiatives. The position ensures the food and beverage / culinary

operation meets the brand's target customer needs, ensures employee

satisfaction, focuses on growing revenues and maximizes the

financial performance of the department. Delivers products and

services to meet or exceed the needs and expectations of the

brand's target customer and property employees and provides a

return on investment.

CORE WORK

ACTIVITIES

Developing

and Executing Food and Beverage Strategy and

Goals

Works with

direct reports to develop and implement promotions, food and wine

pairings, menu items and presentations.

Develops a food and beverage operating strategy that is

aligned with the brand's business strategy and leads its

execution.

Ensures integration of departmental

goals in game

plans.

Leading

Food and Beverage Teams

Ensures that regular, on-going communication occurs in

all areas of food and beverage (e.g., pre-meal briefings, staff

meetings, culinary team).

Works with direct

reports to review business in house and potential business in

surrounding area and troubleshoot potential

challenges / conflicts.

Ensures that regular,

on-going communication occurs in all areas of food and beverage

(e.g., pre-meal briefings and staff meetings).

Reviews staffing levels to ensure that guest service and

operational needs are met.

Sets expectations

and holds food and beverage leadership team accountable for

demonstrating desired service behaviors.

Provides feedback to employees based on observation of

service behaviors.

Utilizes employee feedback

and an "open door" policy to identify and address employee problems

or concerns in a timely manner.

Communicates

critical information gained from pre- and post-convention meetings

to areas of responsibility.

Estimate food,

liquor, wine, and other beverage consumption in order to anticipate

amounts to be purchased or requisitioned.

Order and purchase equipment and

supplies.

Maximizing

Food and Beverage Revenue

Reviews financial reports and statements to determine how

Food and Beverage is performing against budget.

Ensures cash control and liquor control policies are in

place in food & beverage areas and followed by all related

employees.

Encourages calculated risk-taking

to generate incremental revenue and deliver Savvy

Service.

Ensuring

Exceptional Customer Service

Creates an atmosphere in all food and beverage areas that

meets or exceeds guest expectations.

Reviews

comment cards, guest satisfaction results and other data to

identify areas of improvement.

Strives to

improve service

performance.

Managing

and Conducting Human Resource

Activities

Ensures

property policies are administered fairly and consistently,

disciplinary procedures and documentation are completed according

to Standard and Local Operating Procedures (SOPs and LSOPs) and

supports the Peer Review Process.

Conducts

annual performance appraisals with direct reports according to

Standard Operating Procedures.

Communicates

and executes departmental and property emergency

procedures.

Hires food & beverage

leadership team members who demonstrate strong functional

expertise, creativity and entrepreneurial leadership to meet the

business needs of the operation.

Ensures new

hires participate in the department's orientation program and

receive the appropriate new hire training to successfully perform

their job.

Sets goals and expectations for

direct reports using the performance review process and holds staff

accountable for successful performance.

Establishes guidelines so employees understand

expectations and parameters.

Ensures employees

receive on-going training to understand guest

expectations.

Marriott

International is an equal opportunity employer. We believe in

hiring a diverse workforce and sustaining an inclusive,

people-first culture. We are committed to non-discrimination on any

protected basis, such as disability and veteran status, or any

other basis covered under applicable law.