F&B Hostess (Hotel / Resort)

The Mandai Rainforest Resort by Banyan

Tree is nestled within the Mandai Wildlife Reserve,

Singapore's nature and wildlife destination that is home to

renowned zoological parks - Bird Paradise, Night Safari, River

Wonders, Singapore Zoo, and Rainforest Wild

ASIA

We are seeking vibrant and professional

individuals to join our team as F&B

Hostess .

As part of the team, the

incumbent will help embed and strengthen our brand's service &

quality standards and establish the relevant

protocols.

Key

Responsibilities

Be

responsible for taking reservations, answering the phone,

responding to any guest requests.

Greet each

guest warmly. Be helpful, welcoming and pleasant towards each

Guest.

Prepare and check tables before

service.

Prompt to clear and reset tables

after service.

Responding to guest enquiries

and requests.

Communicating guest information

to the team (special requests, occasions) to personalize guests'

experience

Complete all opening and closing

procedures in a timely manner.

Always be

assertive and attentive to guests' needs.

Ensure each guest gets a fond farewell before they

leave.

Assist in building and maintaining a

strong guest profile database.

Support food

& beverage service when required.

Any

other tasks as assigned by the Restaurant

Manager.

Job

Requirements

Minimum

NITEC / Higher NITEC in Food and Beverage / Customer Service / Guest

Relations or an equivalent professional qualification in a related

field

1 to 2 years' experience, preferably in

the Hospitality or Food & Beverage industry. Fresh graduates

are welcomed.

Strong interpersonal,

communication and organizational skills.

Highly motivated team player, able to perform with

minimal supervision.

• Shuttle

service from MRT stations (Springleaf, Choa Chu Kang, Ang Mo Kio,

Khatib)

provided

provided

incentives

(We regret to inform that only

shortlisted candidates will be contacted)