HR & Operations Head

Ever wondered what it's like to have a career in Real Estate

HR and Operations?

Let me tell you a bit about

my experience.

In operations, I'm at the heart

of making sure the entire real estate business runs smoothly every

day.

I handle everything from preparing reports

on sales performance and financial metrics, to creating and

tracking invoices for commissions, updating company ledgers on

excel, and ensuring Payroll and all payments happen on

time.

There's a big focus on making processes

efficient, so I'm always looking for ways to streamline our

systems-especially our CRM and workflows-while making sure the

salespeople follows up on leads and keeps their tasks up to

date.

Compliance is crucial too. I stay updated

with all the latest real estate laws and regulations, and make sure

every transaction meets legal requirements like signing the right

forms, performing anti-money laundering checks, and protecting data

privacy. keeping myself updated with CEA

guidelines.

Day-to-day, I coordinate property

advertisements on 99.co, propertyguru, assign contacts for

enquiries, manage our website and social media updates, and work

with marketing to keep campaigns rolling out

regularly.

I also support recruitment, train new

salespeople, and help shape our team's professional

development.

Plus, I create Standard Operating

Procedures for every step in the sales cycle so our clients always

get a consistent, seamless experience.

In short,

a career in operations is about being the backbone of the

business-making sure things are efficient, compliant, and

profitable, while supporting teams and driving improvements across

every department.

If you like a varied role

where you get to solve problems, work with people, and make a big

impact behind the scenes and wearing many hats , operations might

be a perfect fit!

In my role in real estate

operations, I thrive because I'm naturally detail-oriented and

highly organized. I like having clear processes and making sure

everything runs smoothly from start to

finish.

Being conscientious, I take full

responsibility for following through on tasks and making sure

nothing gets overlooked. My work may involve travelling different

places including City hall and Midview City

I'm

enterprising and enjoy taking the lead when it comes to

coordinating teams and solving problems, always looking for ways to

improve how things work.

Communication is a key

strength of mine-I make sure everyone is on the same page and that

information flows clearly between sales teams, management,

stakeholders and clients.

I'm proactive because

the real estate industry is fast paced, and I'm comfortable

adjusting plans and addressing challenges without

delay.

Trust and integrity are extremely

important to me since I handle sensitive financial and legal

details, and I always act ethically.

Finally,

I'm people-oriented but stay calm under pressure. Even in hectic

situations, I keep a level head to resolve issues efficiently and

keep operations running without

disruption.

Overall, these personality qualities

allow me to balance multiple responsibilities while ensuring

everything runs efficiently and

compliantly.

Qualifications &

Skills

3 years of

experience in HR, Operations and bookkeeping

Strong knowledge of Singapore real estate law and

practices.

Excellent communication and

interpersonal skills in English or Mandarin.

Ability to work in a fast-paced, growth mindset

environment.