Operation Admin Executive - D14 Geylang, Eunos, SG

Roles & Responsibilities

Operation Admin Executive

Job Description

• Serves as first point-of contact for all incoming / outgoing files from the client.
• Serves as a liaison support for the Mediators.
• Serves as the medium to triage all calls, files and mails between clients, mediators, customers and management.
• Primary administrative contact and provides day-to-day transactional support to the collection system for the team.
• Import of the Daily Assignment & Payment Files from Client.
• Preparation of Deman Letter.
• Monthly Billing Invoices Submission.
• Monitoring of Mediator / Inventory Queue, and maintains a healthy inventory by conducting regular checks.
• Submission of Status Report & Closure of account to Clients.
• Ensuring SLA & SOP are met with compliance.
• Facilitate & assist in Mediators or Clients request of Account Queries.
• Important Note : We are open to offering a Supervisor role or a higher-level position with a competitive salary for applicants who demonstrate significant experience.

Requirements

As per Debt Collection Act 2022 commencement effective December 2023, individual involved in debt collection must be approved by Singapore Police Force (SPF). Foreigners are required to provide a copy of Good Conduct Certificate.

Benefits : -

5-days working

Nearest MRT : MacPherson (walking distance from Exit B)

Tell employers what skills you have

Microsoft Excel

Data Management

MS Office

Good Communication Skills

Attention to Details

Time Management

Customer Oriented

Administrative Support

Organizational Effectiveness

Team Player