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Strategic Account Manager

Strategic Account Manager

ManpowerSingapore
27 days ago
Job description

The Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support business objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets.

Key Responsibilities

  • Develop and execute engagement strategies to deepen relationships and maximize revenue from strategic accounts.
  • Identify new opportunities for Supply Chain Financing, Factoring, and cross-selling of other relevant financial products.
  • Initiate partnerships that enhance revenue through innovative solutions and collaborations.
  • Conduct regular visits and reviews for strategic accounts, ensuring high levels of satisfaction.
  • Serve as the primary contact for inquiries, issue resolution, and customer satisfaction.

Key Performance Indicators (KPIs)

  • Increase Supply Chain Financing and Factoring revenue from strategic customers.
  • Drive referrals and partnerships to boost cross-sell revenue.
  • Maintain high engagement and achieve excellent customer satisfaction scores.
  • Qualifications

  • Bachelor's Degree in Business, Finance, or a related field.
  • Proven experience in Corporate or SME banking, or similar roles in financial services.
  • Knowledge of supply chain finance and factoring is a plus
  • Excellent communication, negotiation, and relationship-building skills.
  • Proactive in managing accounts and identifying opportunities.
  • Customer-focused, ensuring satisfaction of strategic accounts.
  • Data-driven approach to strategy and performance improvement.
  • Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

    Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and / or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

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