IT Support Specialist

Your Compass in the Health & Fitness Journey

Total Shape  is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering  comprehensive information  tailored to your health and fitness journey. Our mission is to help you make  informed decisions  that expedite your path to your health and fitness goals.

Since 2003, our dedicated team has worked hard to create an  exhaustive  library of thorough and reliable information. Our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are  health and fitness experts , including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who  write, fact check, review and constantly update  our collection of 2,000+ articles.

The Role

Company : Total Shape

Location : Remote

Salary : $3,500 / month

Position Overview :

As an IT Support Specialist, you'll be the first point of contact for all technical support requests. You'll ensure our team has the tools and support to work efficiently by promptly resolving hardware, software, and connectivity issues.

Key Responsibilities :

• Provide first-level support for technical issues via chat, email, and video calls
• Troubleshoot software, hardware, and network-related problems
• Install and configure software and applications
• Maintain inventory of IT assets and tools
• Support onboarding / offboarding processes for new and exiting employees
• Document technical issues and solutions to build a knowledge base

Why Join Us?

We will not reply to messages sent to our social media accounts about job applications all communications from us will only be sent via email.

If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company.

Ideal Profile

Qualifications :

What's on Offer?