Responsibilities
- Provide technical support to end-users for hardware, software, and network issues.
- Diagnose and troubleshoot IT problems, ensuring timely resolution.
- Install, configure, and maintain computer systems and devices.
- Document support requests and maintain records of issues and their resolutions.
- Assist in the setup and integration of new technologies and systems.
- Provide training and support to users on new software applications and systems.
- Monitor and respond to requests made through helpdesk systems.
Requirements
Associate degree in Information Technology, Computer Science, or a related field preferred.Proven experience in IT support or a similar role.Strong knowledge of Windows and Mac OS operating systems.Familiarity with networking concepts and protocols.Excellent problem-solving and troubleshooting skills.Good communication skills with a customer-oriented approach.Ability to work independently and collaboratively in a team environment.Only shortlisted candidates will be notified.
Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.
EA Reg No : 20C0312)