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IT Support Specialist

SnaphuntSingapore

30+ days ago

Job description

The Offer

Work within a company with a solid track record of success
Flexible working options
Opportunity to make a positive impact

The Job

As an IT Support Specialist, you'll be the first point of contact for all technical support requests. You'll ensure our team has the tools and support to work efficiently by promptly resolving hardware, software, and connectivity issues.

Key Responsibilities :

Provide first-level support for technical issues via chat, email, and video calls

Troubleshoot software, hardware, and network-related problems

Install and configure software and applications

Maintain inventory of IT assets and tools

Support onboarding / offboarding processes for new and exiting employees

Document technical issues and solutions to build a knowledge base

Why Join Us?

Work from anywhere

Supportive, friendly team culture

Opportunities for professional growth

Competitive salary and flexible schedule

The Profile

Qualifications :

Proven experience in IT support or a similar role

Strong knowledge of Windows, Mac OS, and common office productivity tools

Familiarity with remote desktop applications and help desk software

Excellent communication and problem-solving skills

Ability to work independently in a remote environment

The Employer

Your Compass in the Health & Fitness Journey

Our client is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward.

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It Support Specialist • Singapore

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