This role represents a dynamic opportunity for a customer-centric professional to deliver superior travel services through comprehensive customer engagement, strategic account management, and meticulous tour planning. Manage a diverse travel product portfolio, including cruise, yacht, and ...
Understanding and striving to meet or exceed call centre metrics while providing excellent, consistent customer service. Answering or making calls in a timely and friendly manner to clients to learn about and address their needs, complaints, or other issues with products or services. Responding effi...
Provide effective and efficient administrative support for the full scope of office management including upkeep and maintenance of the office and its supplies, as well as preparation and coordination for meetings and company events. Coordinate office activities and operations to secure efficiency an...
Degree or diploma in Computer Science or equivalent with a minimum of 5 years of relevant experience in ICT infrastructure operations. ...
Assist customers (primarily over the phone as an in-bound call agent) with dedication and passion on various enquiries and requests on *Corporate products; Corporate Account Services, Cash Management Products, Corporate Trade Services, Corporate Loans, Self-Service Banking, Corporate Live Chat. To p...
Generate and analyze reports from the TMS to track key performance indicators (KPIs), such as on-time delivery, customer volume metrics and customer satisfaction scores. Liaise with customers or vendors related to procurement and administrative requirements. Manage customer orders and transportation...
Customer Service Officer - Call Center (Banking). Achieve set Customer Center targets (KPIs) while upholding service quality. Ensure accuracy and compliance for customer requests. Promote the Bank's products and services through cross-selling. ...
Participate in initiatives to strengthen touchpoint-centric service design and explore innovations that enhance service experience. Provide suggestions on improving service quality and processes to enhance users’ service experience. Experience with using a Customer Relationship Management (CRM) syst...
Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Experience in call center and/or customer service or banking background have an advantage. ...
As an Accelerated Technology Package Development Engineering (ATPDE) Strategic Program Manager, you'll drive ATPDE's Engineering Strategy Programs in collaboration with Technical Experts and Senior Leaders within ATPDE, PDE, Global Assembly & Test, and Global Quality. ...
Our client, a well-established work space, is seeking a dynamic, hard-working, and presentable customer relations representative to work on all Customer Service needs for their centre. Looking for a presentable customer relations representative to play a vital role in enhancing customer satisfaction...
Our client, a fast growing company within Medical product industry is seeking for a dynamic Marketing cum Office Administrator in Singapore. Managing all general office matters which includes office administration and contracts management with servicing vendors. Maintaining office facilities managem...
The ideal candidate will handle travel-related administrative tasks and communicate with governmental travel authorities as required. Process travel documentation, including visas, permits, and travel insurance. Maintain regular communication with travel-related government agencies for updates on tr...
At least a Bachelors degree in the following or equivalent experience: Business, Business Administration/ Management, Engineering, Supply Chain Management or related of field of study.Preferably with a few years of relevant experience in procurement.Proven experience in category management and strat...
Resolves anticipated/unanticipated problems on FB/IG/Google review and any other platforms with minimal negative effect while significantly enhancing customer satisfaction that allows accurate handling of complaints according to policies and procedures. Provide prompt and proper resolution of custom...
Position : Contract of British & Malayan Trustees Limited (BMT).Manage the day-to-day administration of a portfolio of Trust accounts, reporting to the Head of Trust Administration.To assist with the on-boarding of new clients and obtain the requisite AML/KYC documentation, review of Source of F...
Coordinate with contractors and suppliers to manage office facilities and maintenance tasks, and oversee office renovation projects. Handle general office operations such as ordering supplies and arranging for annual cleaning services. Proficiency in Microsoft Office applications. ...
Oversee daily settlement operations, including Import/Export Bills, Loan Administration, and Trade Finance, supporting the Head of Department in managing these functions. Ensure Operations Manual and regulatory reports are updated and maintain compliance with local and global reporting standards. ...
Manage office stationery, pantry and consumables including raising of Purchase Requisition, name cards, telephone list, coffee machines, paper shredder, lockers, safety shoes, keys, etc. Assist in housekeeping matters for meeting room and common space in the office. Handle general office tasks inclu...
Position: Travel Sales Consultant. Ensure that enquiries are aligned with the Client’s travel policy and be proactive in optimizing the Client’s spending. Stay updated on destinations and travel industry news. ...
You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners. Update complete and accurate information on customer interact...
Consistently deliver excellent quality service to our customers to achieve customer satisfaction. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction. Handle customer service hotline across all areas, including answering enquiries, providing informa...
Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. We are seeking a dynamic candidate as a full-time Customer Service Executive. Deliver excellent customer service. Establishing excellent rapport with students and custo...
Assist passengers with special needs or provide customer service in exclusive premier lounges. Handle meet/greet services at the reception area and perform basic computerized transactions. By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your pers...
To provide exceptional customer service to both internal / external Customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% c...