Customer Relations Officer

Roles & Responsibilities

• Building and maintaining relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resloving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Sustaining customer rentention and ongoing brand loyalty
• Focus profiling of your customers
• Identifying your most Valuable customers and their true value to the business.

Tell employers what skills you have

Product Knowledge

Customer Retention

Sales

Microsoft Office

positive working relationship

profiling

Outsourcing

increase sales

Interpersonal Skills

improved customer retention

Sales Effectiveness

Customer Care

resolving customer complaints

Marketing

Brand Loyalty

Team Player

Training

Customer Service

Customer Relations

Customer Service Experience