Guest Relations Host

Roles & Responsibilities

Overview :

As a Guest Relations Host, your primary role is to provide a warm welcome and excellent service to all guests. You will greet patrons upon arrival, assist with seating arrangements, and address any inquiries or special requests they may have. Additionally, you'll ensure a smooth flow of guests, manage reservations, and maintain a welcoming atmosphere. Your friendly demeanor, attention to detail, and ability to anticipate guests' needs will contribute to creating positive experiences and fostering customer loyalty.

Customer Focus :

• Demonstrates a strong commitment to customer satisfaction. Anticipates customer needs, providing personalized service.

Responsibilities :

Requirements :

Tell employers what skills you have

Front Office

Water

Restaurants

Housekeeping

Interpersonal Skills

Customer Loyalty

Inventory

Composition

VIP

Guest Relations

Attention to Detail

Cashiering

Communication Skills

Customer Satisfaction

Wellbeing

Customer Focus

Hospitality